Frequently Asked Questions
Everything you need to know about our stylish and supportive footwear.
How do Taos shoes provide support?
Our footwear features the Curves & Pods® premium removable footbed, specifically designed to provide orthotic-level arch support and cushioning for all-day comfort.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging. Please ensure the soles are clean and the tags are attached to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Shipping rates and delivery times vary based on your specific location and selected shipping method.
How do I determine my correct size?
Most of our styles run true to size. We provide a detailed size chart on each product page to help you convert European sizing to US sizing for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Afterpay.
How should I clean my Taos shoes?
For leather styles, we recommend using a damp cloth and a specialized leather cleaner. For canvas or fabric styles, spot clean with cold water and a mild detergent, then air dry.